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PRIVACY POLICY

Last Updated: August 22th, 2024

1. PRIVACY POLICY

This policy explains how NEXTBot (“we”, “our”, “us”) handles your personal information when you use our websites and other services (collectively, the "Services"). This Privacy Policy outlines our commitment to protecting your privacy and explains how we collect, use, and safeguard your information when you use our digital services. We are dedicated to ensuring compliance with global privacy policies and data privacy laws, including the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). These regulations set forth stringent standards for the collection, use, and protection of personal information, and we adhere to these standards to safeguard your privacy rights. By implementing these strong privacy measures and adhering to industry best practices, we strive to provide our users with transparency, control, and confidence in how their personal information is handled. If you have any questions or concerns regarding our compliance with these regulations, please do not hesitate to contact us.

2. PERSONAL INFORMATION WE COLLECT

The type of information we collect depends on how you interact with our Services and what's required by law. This includes:

  • Information you give us directly.
  • Information collected automatically when you use our Services.
  • Information from other sources, like third-party service providers.

We'll detail these categories further in the following sections.

2.1. COLLECTION OF DATA

The types of personal information we collect depend on how you use our Services and comply with relevant laws. We obtain the information you provide to us, data we gather automatically when you use our Services, and data from other sources, such as third-party services and organizations, as outlined below.

The following personal information may be collected by us based on the information you provide:

  • a. Account Creation: When you create an account with us or our service providers, we may collect information such as your name and email address. Additional identity and verification information may also be required.
    • Name
    • E-mail
  • b. Purchases and Transaction Information: In order to participate in specific transactions or purchases on the Services, you may need to provide us or our third-party payment processors with your payment information. We will never ask for or collect your private keys. We do not directly collect or store any payment card information entered through our Services or access your digital wallet, but we may receive information associated with your payment card information (e.g., your billing details) from our third-party payment processing providers.
  • c. Other Transactions: We may collect personal information and details linked to your activities on our Services.
  • d. Your Communications with Us: When you request information about our Services, register for our newsletter or communicate with us in other ways, we may collect personal information like your email address or message information.
  • e. Interactive Features: We and other users of our Services may collect personal information that you submit or make available through our interactive features (like NEXTBot communities on social media platforms and pages). Any personal information that you provide on the public sections of these features will be considered "public" (the "User Content"), unless otherwise required by applicable law, and is not covered by the privacy protections referenced in this policy. Please exercise caution before revealing any information that may identify you in the real world to other users.

2.2. Automatic Information Collection

a. We collect some information to improve your experience with our services. This includes things like your device type, browsing habits on our platform, and general location (based on IP address). We use tools like cookies to store this data. This helps us understand how people use our services and make them better.

b. We may also use analytics tools from other companies. These tools (e.g., analytics, addons, etc.) help us analyze data without compromising your privacy. There may also be features from social media platforms (like Facebook or X) that collect information according to their own privacy policies. We recommend reviewing those policies as well.

c. We may obtain information about you from sources other than our services, such as third-party organizations and services. If you use a third-party application to access our services, we may collect information about you from that application based on your privacy settings.

3. USE OF COOKIES

We use cookies on our website to improve your experience. Cookies are small data files stored on your device that help us understand how you use our website.

  • a. What information do cookies collect? Cookies typically don't collect personal information that identifies you directly. They may collect data like how you arrived at our website, which pages you visited, and how long you stayed.
  • b. Why do we use cookies? We use cookies for several reasons:
    • To understand how people find our website
    • To track website usage and traffic patterns
    • To remember your preferences and browsing history (if the cookie persists)
    • To analyze website usage for improvement
    • To provide targeted advertising (for some cookies)
    • To improve error reporting and customer service
    • To conduct research and development
  • c. Can User Have Control Over cookies? All users can adjust browser settings to disable cookies. However, this might limit some features of our website.
  • d. Do cookies contain personal information? In our case, no. The cookies we use don't store any information that can identify you as an individual.

4. HOW WE USE YOUR INFORMATION

We use your information for several reasons, such as providing our services, administrative purposes, and promoting our products and services.

  • a. Providing Our Services. We use your information to deliver our services and satisfy our agreement with you. This includes managing your information, giving you access to certain areas of our services, responding to customer or technical support inquiries, informing you about policy changes, processing financial information for purchases and transfers, and allowing you to register for events.
  • b. Administrative Purposes. We use your information for our legitimate interest, such as research and development, security and fraud prevention, measuring engagement in our services, improving and upgrading our services, developing new products and services, and enforcing our agreements and policies. Additionally, we may share information with third parties if needed to provide our services.
  • c. Marketing our Products and Services. We may use your personal information to customize and provide you with content related to our products and services. This may include email campaigns, which you can opt out of at any time.
  • d. With Your Consent. We may use your personal information for other purposes if we clearly disclose it to you at the time of collection or with your consent.
  • e. Other Purposes. We may also use your information for other purposes requested by you or permitted by law, such as creating de-identified and aggregated information.

5. THIRD-PARTY LINKS

We depend on third-party platforms to deliver our services, primarily utilizing hosting services for storing and managing our data. It's important to note that we continuously evaluate and may switch to alternative platforms for improved functionality. While we may share some data with our platform partners, we strictly refrain from sharing, leasing, or selling any personal user information to third parties, unless mandated by legal authorities for lawful reasons. Our website may contain links to third-party tracking and analytical services, including Google Analytics, which help us monitor user engagement and traffic patterns. These links serve to enhance our service offerings. However, it's crucial to understand that these links are primarily for operational purposes or marketing needs and may not be directly affiliated with us.

We do not gather any data collected by these third-party services, nor do we utilize any personal information of our users or members. Therefore, we hold no responsibility for any unauthorized use or breach of data by these third-party platforms. All information collected by these platforms is subject to their respective privacy policies and guidelines.

6. PROTECTION AND SHARING OF CONSUMERS AND USERS' DATA

Our disclosure of your information to third parties serves various business purposes, including providing our Services, protecting us or others, and in the case of significant business transactions such as a merger, sale, or asset transfer. The specific categories of third parties we may share your information with are outlined below.

6.1. Other Users and Parties.

Your personal information may be shared with third-party service providers to assist us in providing our Services, such as IT support, hosting, customer service, and other related services.

6.2. Service Providers.

We may share your personal information with third-party service providers who use the information to help us provide our Services. This includes service providers that provide us with IT support, hosting, customer service, and related services.

6.3. Business Partners.

We may also share your personal information with business partners to fulfill your product or service requests or in conjunction with a joint offering of products or services.

6.4. Disclosures to Protect Us or Others.

If we have a good faith belief that it is necessary or appropriate to comply with law enforcement or national security requests and legal processes, protect your, our, or others' rights, property, or safety, enforce our policies or contracts, collect amounts owed to us, or assist with an investigation or prosecution of suspected or actual illegal activity, we may access, retain, and disclose any information associated with you that we store to external parties.

6.5. Disclosure in the Event of Merger, Sale, or Other Asset Transfers.

In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transfer of service to another provider, we may sell or transfer your information as part of such a transaction, in accordance with applicable law and/or contractual provisions.

7. YOUR PRIVACY OPTIONS AND RIGHTS

All users are entitled to specific rights governed by global privacy and data compliance laws.

7.1. Email Communications

You can opt out of receiving future emails from us by using the unsubscribe link provided at the bottom of the email. However, please note that you will still receive essential transfer-related emails related to the services you have requested. Additionally, we may send you non-promotional communications related to us and our Services, such as communications regarding updates to our Terms of Use or Privacy Policy, which cannot be opted out of.

7.2. "Do Not Track"

While some web browsers allow users to set a "Do Not Track" (DNT) preference for privacy, we do not respond to DNT signals or similar mechanisms sent by web browsers.

7.3. Your Rights under PIPEDA

As a user of NEXTBot, you have certain rights under PIPEDA, including:

  • a. Right to Access. You have the right to access the personal information we hold about you and to obtain information about how we use and disclose your information.
  • b. Right to Accuracy. You have the right to request the correction of any inaccuracies in your personal information that we hold.
  • c. Right to Consent. We will obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law.
  • d. Right to Withdraw Consent. You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
  • e. Right to Complaint. If you believe that we have violated your privacy rights under PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

7.4. Privacy Rights

You have certain privacy rights in accordance with applicable law. These rights include:

  • The right to access Personal Information about you, which includes confirming whether we process your personal information, obtaining access to or a copy of your personal information, or requesting us to send that information to another company (also known as the right of data portability).
  • The right to request correction of your personal information if it is inaccurate or incomplete. We may provide self-service tools that allow you to update your personal information in some cases.
  • The right to request deletion of your personal information.
  • The right to request the restriction of or object to our processing of your personal information, including where the processing of your personal information is based on our legitimate interest or for direct marketing purposes.
  • The right to withdraw your consent to our processing of your personal information. Please note that any withdrawal will only be effective for future processing and will not affect the lawfulness of processing that occurred before the withdrawal.

To exercise any of these rights, please contact us as indicated in the "Contact Us" section below. We will handle such requests in accordance with applicable laws.

7.5. Supervisory Authority

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to file a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable law.

8. SECURITY OF YOUR INFORMATION

We have implemented measures to ensure that your information is handled securely and in accordance with this Privacy Policy. However, please note that no system is entirely secure, and we cannot guarantee the security of any information you provide to us. To the fullest extent permitted by applicable law, we shall not be held liable for any unauthorized disclosure. By using our Services or providing personal information to us, you consent to receive electronic communications from us concerning security, privacy, and administrative issues related to your use of our Services. In the event of a breach in our security system, we may attempt to notify you electronically by sending an email to you, posting a notice on our Services, or sending a notice by mail.

9. INFORMATION ABOUT CHILDREN

This statement indicates that the Services are not intended for children under 13 years of age, and our website does not intentionally collect personal information from them. If a parent or guardian believes that a child has provided personal information without their consent, they can contact us for assistance. If we discover that a child has provided personal information in violation of applicable laws, we will take immediate action to remove such information, unless there is a legal obligation to keep it.

10. THIRD-PARTY WEBSITES AND APPLICATIONS

Our Services may contain links to other websites or applications, and other websites or applications may link to our Services. Please note that these third-party services are not under our control. We encourage you to review the privacy policies of each website or application you interact with. We do not endorse, screen, or approve of the privacy practices or content of these other websites or applications, and you assume all risks associated with providing personal information to third-party websites or applications.

11. CHANGES TO OUR PRIVACY POLICY

We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

12. CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights as outlined in this Privacy Policy, please contact us at hello@thenextbot.com.